Acalerate Privacy Policy

Acalerate Technologies is committed to respecting your privacy and has established this privacy policy ("Policy") to help you understand how we collect and process your data.

We advise you to read this Policy carefully, as by using our website, you authorize Acalerate Technologies to collect and use your information as outlined in this Policy.

Types of Information Collected ("Data")

Acalerate Technologies collects your data when you interact on our website or click on any advertisements, third-party links, cookies, offers, or promotions. Data related to such interactions may be stored in our system.

The personal data we collect, which can identify you, include name, gender, date of birth, phone, CPF, address, and email. Only certain data that you share are personal data and are protected under this policy.

How Do We Collect Your Data?

We collect data about you in three ways:

Information sent by your web browser

Acalerate Technologies collects data sent automatically by your web browser. This data typically includes your Internet provider's IP address, the date and time you accessed and disconnected from the Acalerate Technologies website, operating system, and browser version. This information does not personally identify you, so it is not personal data.

We use this information to create statistics to improve our website and make it more compatible with the technology used by our visitors.

Information received by placing a "cookie" on your computer

Cookies are files or information that may be stored on your devices. Generally, a cookie contains the name of the originating website, its lifespan, and a randomly generated value. Accepting a cookie does not necessarily imply sharing personal data, but it helps Acalerate Technologies better understand your preferences, facilitating your navigation on our website.

After you consent, Acalerate Technologies will store a cookie on your device to remember it on your next visit. You can withdraw your consent to cookies at any time. If you do not accept cookies from Acalerate Technologies pages, some functionalities of our website may be compromised.

Data you knowingly and voluntarily share

Acalerate Technologies collects personal data that you knowingly and voluntarily provide when you interact on our website, through registration, when you allow us to receive email alerts, or when you ask us a question or send us an email with feedback.

When you accept our policy, you acknowledge and voluntarily share your data.

When you register for the newsletter, contact form, or WhatsApp and telephone buttons, Acalerate Technologies collects the provided data.

Acalerate Technologies uses this data for the purposes for which you provide it, that is, for strictly business purposes such as customer service, fraud prevention, market research, improving our products and services, and providing you with information of interest to you and authorized.

How We Use Your Data

We do not sell or market your personal data collected on the website. However, we may share your personal data with other companies affiliated with or related to Acalerate Technologies, our agents, contractors, or business partners solely for the purpose of performing our services and to fulfill the relationship between you and Acalerate Technologies.

The collection and/or storage of personal data in our system require processing, which may be done by Acalerate Technologies itself or partners contracted for this purpose, who will also be subject to this policy.

When you access our website and register, you expressly agree and authorize us to share your personal data with these commercial partners or service providers of Acalerate Technologies, its affiliates, and subcontractors, both in Taiwan and abroad.

If personal data are processed in other countries, we will observe and respect the legislation and regulations of each country regarding the international transfer of data, as well as the conditions set forth in this policy.

Acalerate Technologies does not disclose your personal data to third parties. However, if requested by an order issued by a competent authority, or in case of violations or suspected violations of this Policy or the Law, Acalerate Technologies may be required to make said data available, so we can only disclose or use them in the manner authorized by law and within its limits.

How You Can Request Change or Deletion of Your Data

You can change your data at any time in our contact form and newsletter registration. If you want to delete your data or terminate your registration in the newsletter, you can indicate in the link at the bottom of the email that you no longer wish to receive communications from us.

Upon requesting your deletion or closure from the newsletter, Acalerate Technologies will keep the data and personal data in its files for the period necessary to comply with its legal obligations. But if you need any assistance, please get in touch.

Communications

Acalerate Technologies will not request your data by email, except through Customer Service by email:

@acalerate.com. Therefore, if you receive any email in this regard other than through the Customer Service communication channel, even with Acalerate Technologies' identification, it is probably a fraudulent communication, and we recommend not sending the data, because in this case Acalerate Technologies will not be responsible for the misuse of your data.

Security and Confidentiality

Acalerate Technologies has connectivity via Secure Sockets Layer (SSL) and the personal data collected on our website travel on platforms that have an encryption system through HTTPS tunnels that are activated when you start browsing the website and can be verified by viewing the padlock on the browser, which allows the protection of your data against unauthorized access. These security controls are commonly used in the market.

Therefore, we are committed to the security of your data and protect your data on the website servers against unauthorized access. If you become aware of the misuse of your data arising directly from browsing our website, you may notify Acalerate Technologies for action. Acalerate Technologies will also inform you of any security incident and will contact you informing you of the measures taken.

Children and Parents

The Acalerate Technologies website is not intended for persons under the age of 18. Acalerate Technologies does not knowingly solicit or collect information from or about children on its website, and we can only do so with your express permission.

Third-Party Links

We recommend that you consult the respective privacy policies of third-party websites that can be accessed through our website to properly inform yourself about the use of your data by said websites or tools.

Changes to This Privacy Policy

This policy may change at any time. To keep up-to-date, you should, from time to time, visit the Acalerate Technologies website, as our updates will be available with prominent notice. If necessary, we ask for your consent again.

In case of doubts about this policy, the collection and sharing of your data by Acalerate Technologies. You can contact us by email at acalerateofficial@acalerate.com, which is the department responsible for enforcing the terms and conditions of this policy.